Privacy Policy

Effective Date: January1st, 2022

Chef Jorge (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chefjorge.com, interact with us via SMS or email, or use any of our services. By accessing our site or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly:

  • Name, email address, phone number

  • Delivery address (for meal service)

  • Payment information (processed securely through third-party providers)

  • Preferences or dietary restrictions

Automatically Collected Information:

  • IP address, browser type, operating system

  • Referring website or URL

  • Pages viewed and time spent on site

  • Device identifiers and cookies

Information from Third Parties:

  • If you opt into SMS or email marketing, we may use services like Twilio, Mailchimp, or Klaviyo to collect engagement data

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve our services

  • Process transactions and send receipts

  • Send SMS and email communications, including meal menus, promotions, updates, and order confirmations

  • Respond to your questions and provide customer support

  • Detect fraud, abuse, and security issues

  • Comply with legal obligations

3. Text Messaging (SMS) Policy

By providing your phone number and texting to (813) 737-0022, you consent to receive recurring automated promotional and personalized marketing text messages.

  • Message frequency varies

  • Message & data rates may apply

  • Text STOP to opt out at any time

  • Text HELP for customer support or email info@chefjorge.com

We do not share your mobile number with third parties for their marketing purposes.

4. How We Share Information

We do not sell your personal data. We may share information with:

  • Service Providers: for email/SMS marketing, web hosting, payment processing

  • Law Enforcement or Regulators: when required by law or subpoena

  • Business Transfers: in the event of a merger, acquisition, or asset sale

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver relevant offers. You can control cookie settings through your browser.

6. Your Rights & Choices

Depending on your location, you may have rights including:

  • Access: You may request a copy of your data

  • Correction: You can request we fix incorrect information

  • Deletion: You may request we delete your data

  • Opt-out: You can unsubscribe from marketing emails or texts

For requests, contact support@chefjorge.com.

7. Data Security

We implement administrative, technical, and physical safeguards to protect your information. No system is 100% secure, but we follow industry best practices.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Children’s Privacy

We do not knowingly collect or solicit information from anyone under 13. If we learn that we have collected personal data from a child, we will delete it promptly.

10. Third-Party Links

Our site may link to third-party websites (e.g., Stripe, Instagram). We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Continued use of the site after changes means you accept the revised policy.

12. Contact Us

Chef Jorge

Email: info@chefjorge.com

Phone: (305) 431-1252

Website: www.chefjorge.com