Terms of Service

Effective Date: January 1st, 2022

These Terms of Service (“Terms”) govern your use of the website chefjorge.com and any related services provided by Chef Jorge (“we”, “us”, or “our”). By accessing or using our site, placing an order, or signing up for SMS or email updates, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of entering a legally binding agreement. By using the site, you represent and warrant that you meet these requirements.

2. Services

Chef Jorge provides chef-prepared, organic meals for delivery or pickup. We reserve the right to modify menus, ingredients, prices, and service availability at any time.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in U.S. dollars and may be subject to taxes and delivery fees.

  • Payment must be made at the time of order via our third-party payment processor (e.g., Stripe).

  • We reserve the right to cancel any order or refuse service at our discretion.

4. Cancellations & Refunds

Cancellations must be made at least 6 days prior to delivery or pickup. Due to the nature of perishable goods, all sales are final once the order has been prepared or delivered, unless otherwise stated.

5. SMS & Email Marketing

By subscribing via SMS or email, you agree to receive promotional messages about menus, offers, and updates.

  • Message frequency varies

  • Message and data rates may apply

  • Text STOP to unsubscribe or HELP for assistance

  • Email info@chefjorge.com for help

For more information, see our Privacy Policy.

6. Food Allergies & Health Disclaimer

Chef Jorge prepares meals using a variety of ingredients, including but not limited to dairy, eggs, nuts, soy, shellfish, gluten, and other common allergens. While we take precautions to prevent cross-contamination, we do not guarantee an allergen-free environment.

By placing an order, you acknowledge and agree:

  • You are responsible for communicating any food allergies or dietary restrictions prior to ordering.

  • We are not liable for allergic reactions, medical complications, or health issues arising from consumption of our meals.

  • Our meals are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a physician regarding any health-related concerns.

7. Liability Release

To the fullest extent permitted by law, by using our services you voluntarily and knowingly release, waive, and discharge Chef Jorge, its owners, employees, contractors, and affiliates from any and all claims, liabilities, damages, or expenses arising from:

  • Food consumption, including but not limited to allergic reactions or foodborne illness

  • Late or missed deliveries

  • Personal injuries or property damage in connection with delivered goods

  • Your reliance on dietary, nutritional, or ingredient-related information provided on the site or by our team

You assume full responsibility for evaluating the quality and safety of any meal or service.

8. Intellectual Property

All content on chefjorge.com, including text, logos, recipes, images, and branding, is the property of Chef Jorge or its licensors. You may not copy, distribute, modify, or exploit any part of the site without prior written permission.

9. User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Interfere with or disrupt the site’s operations

  • Attempt to access systems or data without authorization

  • Submit false, misleading, or harmful content

10. Disclaimers

  • Meals are prepared in a facility that may handle allergens.

  • We do not guarantee that all meals will meet specific dietary or medical needs.

  • Your use of the site and service is at your own risk. Services are provided “as is” and “as available.”

11. Limitation of Liability

To the fullest extent permitted by law, Chef Jorge shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or services.

12. Indemnification

You agree to indemnify and hold harmless Chef Jorge, its affiliates, and employees from any claims or damages resulting from your violation of these Terms or misuse of the service.

13. Termination

We may suspend or terminate your access to the site at any time, with or without cause or notice.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes constitutes your acceptance of the revised Terms.

16. Contact

Chef Jorge

Email: info@chefjorge.com

Phone: (813) 737-0022

Website: www.chefjorge.com